Housecall Pro
Housecall Pro? Lands today.On Housecall Pro? The job lands on your phone today.
Native write-back for Housecall Pro is not available yet. Until then, KeptSolid hands you the job as a text with every field filled in, a tap from the board.
Where Housecall Pro stands
Today, you get a text handoff and add the job to Housecall Pro yourself. Native write-back is not available yet. Housecall Pro write-back needs verification on a real Housecall Pro board.
KeptSolid texts back missed calls for 2 to 15 truck HVAC, plumbing, and electrical shops across the United States. Fixed text questions collect the problem, address, preferred window, and name. You get the job details by text and confirm the visit yourself. Board write-back is a labeled sandbox pilot; Housecall Pro uses a text handoff. Emergency replies ring your shop's on-call list. For Housecall Pro shops today, the job arrives as a text handoff with name, address, problem, and window filled in.
What shows up on the card
The details your caller gives you. Your shop sets the price and confirms the visit.
- The caller's name and phone number, so your shop can follow up.
- The service address, plus a unit or gate code if the caller gave one.
- The problem in the caller's own words.
- The caller's preferred window, which your shop still needs to confirm.
- A link to the job card and text thread. Your team adds the job to Housecall Pro.
Board by board
A text handoff means the job comes to your phone as a filled-in text. We don't write into that board, and we don't read from it.
| Board | Status | What happens |
|---|---|---|
| Housecall Pro | Next | The job arrives as a text handoff and you add it to Housecall Pro. |
| ServiceTitan | Planned | Write-back is planned through the ServiceTitan Marketplace path. Today, you get a text handoff. |
| Whiteboard, paper, or another app | Text handoff | Text handoff. The job lands on your phone with every field filled in, and you put it wherever you run the day. |
Housecall Pro
NextThe job arrives as a text handoff and you add it to Housecall Pro.
ServiceTitan
PlannedWrite-back is planned through the ServiceTitan Marketplace path. Today, you get a text handoff.
Whiteboard, paper, or another app
Text handoffText handoff. The job lands on your phone with every field filled in, and you put it wherever you run the day.
Your shop runs the job
A forwarded missed call plays a short courtesy line. KeptSolid collects the job details with fixed text questions.
The card carries what the caller said and the window they asked for. Your shop sets the price and confirms the arrival time; KeptSolid never quotes or promises either.
Bring your call log to the review so we can look at the calls your shop missed. We don't publish lift numbers or missed-call statistics.
Questions
Questions owners ask first
What does a Housecall Pro shop get today?
A forwarded missed call starts the text-back, and the caller can reply with the job details. You get the details by text and add the job to Housecall Pro yourself. Emergency replies ring your shop's on-call list.
When does native Housecall Pro write-back come?
No date is set. If you want to be one of the first Housecall Pro shops, say so on the call review.
Does Housecall Pro have missed call text back built in?
Housecall Pro offers text features through Voice and other products; check your current plan and settings. KeptSolid collects job details through fixed text questions after a forwarded missed call. Today, your shop receives a text handoff and adds the job to Housecall Pro itself.
How do I get missed call text back on Housecall Pro?
Keep your business number and your Housecall Pro account. KeptSolid sits behind your carrier's no-answer forwarding, so a forwarded missed call starts a text-back from your shop's name within seconds, and the job comes to your phone filled in for Housecall Pro.
Will it double-book a truck?
No. KeptSolid never assigns a tech or a time. The card carries the caller's preferred window, and your dispatcher confirms the visit and assigns the truck.
Does it change or cancel existing jobs?
Your shop handles changes and cancellations on its own board. A request in the caller's text thread goes to your shop to review.
Do I need to connect my Housecall Pro account?
No Housecall Pro connection is used for today's text handoff. You get the job details by text and add them to Housecall Pro yourself. Native Housecall Pro write-back is planned.
Is this an official Housecall Pro product?
KeptSolid is not affiliated with Housecall Pro or ServiceTitan. Housecall Pro is a trademark of Codefied Inc. ServiceTitan is a trademark of ServiceTitan, Inc.
KeptSolid is not affiliated with Housecall Pro or ServiceTitan. Housecall Pro is a trademark of Codefied Inc. ServiceTitan is a trademark of ServiceTitan, Inc.
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